This page is compiled from public EPA ECHO data through May 10, 2026. If you represent UNITED PARCEL SERVICE - NORWALK (CTNLK), you can claim or dispute any fact on this page.
No endorsement implied. Source citations on every claim.
ESG & Compliance Snapshot
UNITED PARCEL SERVICE - NORWALK (CTNLK)
Last updated May 10, 2026
Located in Fairfield County · Connecticut
Executive Summary
United Parcel Service - Norwalk (CTNLK) appears in EPA's ECHO database as a single-facility entry under registry ID 110002492749, linked to parent United Parcel Service, Inc. (NYSE: UPS). The parent reported $88.7 billion in 2025 revenue and delivered 5.2 billion packages during the year [source: https://www.sec.gov/Archives/edgar/data/1090727/000162828026008432/ups-20251231.htm]. At the Norwalk facility level, EPA ECHO records zero formal violations over the trailing 24-month window. The $2,120,000 derived penalty figure represents this location's pro-rata share — specifically, 24 of 60 months — of penalties tied to the facility ID across the prior five-year window [source: https://echo.epa.gov/files/echodownloads/echo_exporter.zip]. The EJ index average is reported as 0.0. No active permits are registered against this specific facility ID as of 2026-05-06.
That clean Norwalk record does not capture UPS's full regulatory history at the corporate level. The gap is material. EPA Region 6 settled hazardous waste allegations against UPS and TForce Freight covering 183 locations across five states — Arkansas, Louisiana, Oklahoma, New Mexico, and Texas — for a $3.8 million civil penalty in June 2021 [source: https://www.epa.gov/enforcement/united-parcel-service-inc-ups-settlement]. Seventeen months later, on October 19, 2022, EPA announced a separate nationwide settlement resolving alleged hazardous waste regulation violations at 1,160 UPS facilities across 45 states and Puerto Rico [source: https://www.epa.gov/newsreleases/ups-settles-epa-correct-alleged-hazardous-waste-violations-nationwide]. Both actions involved alleged failures under the Resource Conservation and Recovery Act. UPS's 10-Q filed 2026-05-06 further discloses that the company recorded immaterial contingencies for environmental remediation in Other current liabilities tied to an unspecified incident, with corresponding insurance recoveries booked to Accounts receivable [source: https://www.sec.gov/Archives/edgar/data/1090727/000162828026031154/ups-20260331.htm]. The filing states that the financial scope of underlying matters cannot be reasonably estimated at this time.
Penalty trajectory (recent 24 months)
What they say vs what EPA shows
UPS's 2021 ESG highlights brochure states a carbon-neutrality target of 2050 and lists five explicit interim milestones: 40% alternative fuel in ground operations by 2025; 25% renewable electricity powering facilities by 2025; 30% sustainable aviation fuel (SAF) in aircraft by 2035; 50% reduction in CO2 per global small package relative to a 2020 baseline by 2035; and 100% renewable electricity powering facilities by 2035 [source: https://about.ups.com/content/dam/upsstories/assets/social-impact/2021-esg-highlights-brochure/en_en_2021SustainabilityBrochure_V15.pdf.pdf]. UPS's investor sustainability page reiterates a commitment to accelerate the decarbonization of company and customer supply chains under the same 2050 carbon-neutrality framing [source: https://investors.ups.com/esg]. The 2025 Sustainability and Community Impact Report executive summary, signed by then-CEO Carol B. Tomé, frames UPS as driving innovation, advancing sustainability, and investing in its workforce [source: https://about.ups.com/gb/en/our-impact/ups-sustainability-and-community-impact-report.html].
The measured EPA enforcement record over the same period diverges from that public framing in two specific respects. First, the October 19, 2022 consent agreement covering 1,160 UPS facilities across 45 states and Puerto Rico cited alleged failures to make land disposal determinations and improper on-site management of hazardous waste — operational compliance gaps that do not appear in the ESG brochure's environmental-goals section [source: https://www.epa.gov/newsreleases/ups-settles-epa-correct-alleged-hazardous-waste-violations-nationwide]. Second, EPA Region 6's June 2021 settlement imposed a $3.8 million civil penalty across 183 locations and required a 24-month corrective compliance period running into mid-2023. That remediation timeline overlaps directly with the company's stated 2025 interim sustainability milestones [source: https://www.epa.gov/enforcement/united-parcel-service-inc-ups-settlement].
The 10-Q filed 2026-05-06 acknowledges environmental remediation contingencies and litigation arising from an unspecified incident, characterizing the financial impact as immaterial as of March 31, 2026. Additional charges and insurance recoveries are described as reasonably possible and not reasonably estimable [source: https://www.sec.gov/Archives/edgar/data/1090727/000162828026031154/ups-20260331.htm]. The 10-K filed 2026-02-17 addresses UPS's RFID-enabled Smart Package Smart Facility rollout and a December 2025 USPS final-mile delivery agreement covering Ground Saver and Mail Innovations volumes beginning in 2026. The Item 1A excerpt does not surface a discrete climate or hazardous-waste risk paragraph for direct comparison [source: https://www.sec.gov/Archives/edgar/data/1090727/000162828026008432/ups-20251231.htm].
Compliance Snapshot (24 months)
| EPA-reported violations | 0 |
|---|---|
| Aggregate penalties | $2.12M |
| Active permits | 0 |
| Latest permit on file | — |
| Latest inspection | — |
Compliance Overview
EPA ECHO data as of 2026-05-06 reports the Norwalk facility (FRS ID 110002492749) with zero quarters of non-compliance across the trailing 24 months. The allocated penalty figure of $2,120,000 is derived from a five-year penalty total apportioned to the 24-month reporting window under ECHO Exporter methodology [source: https://echo.epa.gov/files/echodownloads/echo_exporter.zip]. The ECHO export records no active permits against this facility ID and no top-pollutant entries, consistent with a logistics distribution operation that holds neither a major Title V air permit nor an NPDES discharge authorization at this site. The EJ index average of 0.0 indicates either insufficient demographic linkage in the ECHO record or a baseline absence of EJSCREEN flags above EPA thresholds for this facility's census block group.
What the Norwalk facility record does not capture is the breadth of corporate-level enforcement over the same period. The anchor event is EPA's consent agreement and final order announced October 19, 2022, which resolved alleged Resource Conservation and Recovery Act (RCRA) violations at 1,160 UPS facilities across 45 states and Puerto Rico. Two specific allegations drove the action: failure to make land disposal determinations, and improper on-site management of hazardous waste [source: https://www.epa.gov/newsreleases/ups-settles-epa-correct-alleged-hazardous-waste-violations-nationwide]. That 2022 order came after EPA Region 6 had already finalized a June 2021 settlement with UPS and TForce Freight covering 183 locations in Arkansas, Louisiana, Oklahoma, New Mexico, and Texas. That earlier action imposed a $3.8 million civil penalty and a 24-month corrective compliance schedule running into mid-2023 [source: https://www.epa.gov/enforcement/united-parcel-service-inc-ups-settlement]. EPA's archived enforcement records also document a 2009 PCB matter involving a Connecticut holding company, establishing a longer enforcement timeline for hazardous-substance handling in the state [source: https://www.epa.gov/archive/epapages/newsroom_archive/newsreleases/119691a4eea7dd1385257639006c539b.html].
UPS's 10-Q filed 2026-05-06 discloses environmental remediation contingencies and related claims characterized as immaterial as of March 31, 2026. Corresponding insurance recoveries are booked to Accounts receivable. The filing states that resolution of underlying matters could produce additional charges in future periods that cannot be reasonably estimated at this time [source: https://www.sec.gov/Archives/edgar/data/1090727/000162828026031154/ups-20260331.htm]. Within NAICS 492110, the parent legal-name record "UNITED PARCEL SERVICE INC (UPS)" in ECHO shows 11 linked facilities, 8 violation-quarters over the prior 24 months, and $10,640,000 in allocated penalties — placing the corporate-level record above the two other UPS-named NAICS 492110 peer entries on penalty volume [source: https://echo.epa.gov/files/echodownloads/echo_exporter.zip].
Enforcement Actions
Action 1 — EPA Region 6 RCRA Settlement (announced June 16, 2021): EPA Region 6 entered a consent agreement and final order with United Parcel Service, Inc. and TForce Freight, Inc. resolving alleged hazardous waste regulation violations at 183 facilities in Arkansas, Louisiana, Oklahoma, New Mexico, and Texas. The order imposed a $3,800,000 civil penalty and established a 24-month corrective compliance schedule across all 183 Region 6 locations, with full compliance required by mid-2023 [source: https://www.epa.gov/enforcement/united-parcel-service-inc-ups-settlement].
Action 2 — EPA Nationwide RCRA Consent Agreement (announced October 19, 2022): EPA announced a settlement with UPS resolving alleged violations of hazardous waste regulations at 1,160 facilities across 45 states and the territory of Puerto Rico. Specific allegations included failure to make land disposal determinations and improper on-site management of hazardous waste. The consent agreement and final order requires UPS to implement environmental policies designed to prevent future noncompliance across the covered facility footprint — the broadest single enforcement action documented in UPS's ECHO record [source: https://www.epa.gov/newsreleases/ups-settles-epa-correct-alleged-hazardous-waste-violations-nationwide].
Action 3 — Norwalk facility ECHO record (as of 2026-05-06): EPA ECHO reports the Norwalk facility (FRS 110002492749) with zero formal violations in the trailing 24 months and an allocated penalty figure of $2,120,000. That figure is calculated per ECHO Exporter methodology as 24/60 of the five-year penalty total attached to this facility identifier. No per-program breakdown — CWA, CAA, or RCRA — appears in the ECHO summary record for this specific facility [source: https://echo.epa.gov/files/echodownloads/echo_exporter.zip].
Action 4 — SEC-disclosed environmental contingency (10-Q filed 2026-05-06): As of March 31, 2026 and December 31, 2025, UPS recorded immaterial contingencies related to environmental remediation and other claims in Other current liabilities, with corresponding insurance recoveries in Accounts receivable. The filing references an unspecified incident for which UPS holds insurance coverage and is continuing to assess environmental and business impact. Additional charges and recoveries are characterized as reasonably possible but not reasonably estimable, leaving the financial envelope of the matter open [source: https://www.sec.gov/Archives/edgar/data/1090727/000162828026031154/ups-20260331.htm].
Active Permits
No active permits on record.
Recent Violations (24 months)
No EPA-reported violations in the past 24 months.
Per-Facility Breakdown
1) UPS - Norwalk (FRS 110002492749), Norwalk, CT — The single ECHO-linked facility for the CTNLK record carries zero violation-quarters in the 24-month window and an allocated penalty figure of $2,120,000 under ECHO's pro-rata five-year derivation. The ECHO record shows no active permits and no top-pollutant entries for this facility. The EJ index average is 0.0 [source: https://echo.epa.gov/files/echodownloads/echo_exporter.zip].
2) Norden Place distribution context, Norwalk, CT — A separate proposed distribution center at Norden Place in East Norwalk generated documented community opposition in 2020-2021. A petition with over 1,710 signatures was filed with the Norwalk Zoning Commission on 2021-02-05, articulating neighborhood objections to the project [source: https://www.norwalkct.gov/DocumentCenter/View/21566/NORDEN-6-20SP-OPPOSITION-PETITION-AS-OF-2-4-21]. Local reporting documents a Strawberry Hill Avenue rally in early February 2021, organized by the East Norwalk Neighborhood Association [source: https://www.nancyonnorwalk.com/east-norwalk-mounts-powerful-opposition-to-proposed-norden-place-distribution-center/]. That opposition record, centered on traffic volumes and associated emissions from distribution vehicles, provides relevant land-use and air-quality context for any logistics expansion in the immediate Norwalk corridor.
3) UPS NAICS 492110 corporate record (parent ECHO record "UNITED PARCEL SERVICE INC (UPS)") — 11 ECHO-linked facilities, 8 violation-quarters in the trailing 24 months, $10,640,000 in derived penalties, no active permits, and no recorded top pollutants in the ECHO summary [source: https://echo.epa.gov/files/echodownloads/echo_exporter.zip].
4) UPS NAICS 492110 second corporate record ("UNITED PARCEL SERVICES") — 10 ECHO-linked facilities, 6 violation-quarters, and $6,424,160 in derived penalties [source: https://echo.epa.gov/files/echodownloads/echo_exporter.zip].
5) UPS NAICS 49211 third corporate record ("UNITED PARCEL SVC") — 16 ECHO-linked facilities, 6 violation-quarters, and $5,760,000 in derived penalties [source: https://echo.epa.gov/files/echodownloads/echo_exporter.zip]. Three distinct legal-name strings across these ECHO records fragment UPS's national facility footprint, complicating any facility-to-parent rollup and warranting manual reconciliation when computing the company's full national environmental record.
Pollutant Context
The ECHO summary record for the Norwalk facility lists no top pollutants, consistent with a small-package logistics operation that holds no major air or water permit at this site [source: https://echo.epa.gov/files/echodownloads/echo_exporter.zip]. With no pollutant data available in the structured ECHO output for this facility, the relevant exposure pathways for a NAICS 492110 distribution center are drawn from the EPA enforcement record at the parent level rather than from facility-specific TRI or DMR loadings.
1) Hazardous waste streams under RCRA Subtitle C — EPA's October 2022 nationwide settlement specifically cited failure to make land disposal determinations and improper on-site management of hazardous waste at 1,160 UPS facilities. Implied exposure pathways include lithium-ion batteries, aerosols, and damaged-package consolidation typical of parcel logistics networks [source: https://www.epa.gov/newsreleases/ups-settles-epa-correct-alleged-hazardous-waste-violations-nationwide]. Toxicity profiles vary by waste code. Common parcel-network universal wastes include batteries, mercury-containing devices, and discarded pesticides.
2) PCBs (polychlorinated biphenyls) — EPA archived enforcement records document PCB regulatory exposure in Connecticut at the holding-company level, relevant to legacy-equipment storage at older logistics infrastructure [source: https://www.epa.gov/archive/epapages/newsroom_archive/newsreleases/119691a4eea7dd1385257639006c539b.html]. PCBs are regulated under the Toxic Substances Control Act, which imposes strict storage, labeling, and disposal requirements on facilities holding equipment containing these compounds.
3) Mobile-source emissions and diesel particulate matter — UPS's own 2021 ESG materials acknowledge ground-fleet alternative-fuel and electrification targets, identifying diesel and gasoline combustion as the principal mobile-source exposure pathway for ground operations [source: https://about.ups.com/content/dam/upsstories/assets/social-impact/2021-esg-highlights-brochure/en_en_2021SustainabilityBrochure_V15.pdf.pdf]. Community opposition documents from East Norwalk specifically cite traffic volume and associated emissions as core land-use objections to nearby distribution buildouts [source: https://www.nancyonnorwalk.com/east-norwalk-mounts-powerful-opposition-to-proposed-norden-place-distribution-center/].
Environmental Justice Context
EJScreen national percentile across tracked facilities. Higher values indicate higher environmental and demographic exposure.
Average EJScreen index
0
Facility-level EJ data unavailable.
Peer Comparison
| Peer | Violations (24mo) | Penalties (24mo) |
|---|---|---|
| — | — | — |
| — | — | — |
| — | — | — |
Within NAICS 492110 ECHO peer records, the three highest-penalty entities are all UPS-named corporate records, reflecting the fragmentation of UPS's national facility footprint across multiple legal-name strings in EPA's database. The CTNLK Norwalk single-facility record's $2,120,000 derived 24-month penalty figure sits well below the parent-level corporate record's $10,640,000 across 11 facilities, and below the second and third UPS records — $6,424,160 across 10 facilities and $5,760,000 across 16 facilities, respectively [source: https://echo.epa.gov/files/echodownloads/echo_exporter.zip]. Taken together, the three peer records report 20 violation-quarters across 37 facilities. That aggregate corporate-level enforcement signal does not appear at the single Norwalk facility line.
Forward-Looking Risk Factors
UPS's 10-K filed 2026-02-17 describes a Customer First, People Led, Innovation Driven strategy and documents several material developments: healthcare-cold-chain acquisitions of Frigo-Trans and Andlauer Healthcare Group completed in 2025, an extension of RFID labeling to 5,500 UPS Store locations, and a December 2025 agreement with USPS for final-mile delivery of Ground Saver and Mail Innovations volumes beginning in 2026. Forward-looking-statement disclaimers in the filing direct readers to the Investor Relations website for material disclosures under Regulation FD. The Item 1A excerpt provided does not include a discrete environmental risk-factor paragraph for direct assessment [source: https://www.sec.gov/Archives/edgar/data/1090727/000162828026008432/ups-20251231.htm]. The 10-Q filed 2026-05-06 separately discloses that resolution of pending environmental remediation matters and related claims could produce additional charges and insurance recoveries in future periods that cannot be reasonably estimated at this time [source: https://www.sec.gov/Archives/edgar/data/1090727/000162828026031154/ups-20260331.htm].
Frequently Asked Questions
What does EPA ECHO record for the UPS Norwalk facility specifically?
As of 2026-05-06, ECHO reports zero violation-quarters in the trailing 24 months for FRS ID 110002492749. The allocated penalty figure is $2,120,000, derived as a 24/60 pro-rata share of a five-year penalty total. The EJ index average is 0.0, and no active permits or top pollutants are listed for this facility [source: https://echo.epa.gov/files/echodownloads/echo_exporter.zip].
What were the largest EPA enforcement actions against UPS at the corporate level?
EPA Region 6 announced a June 2021 settlement covering 183 facilities in five states with a $3.8 million civil penalty [source: https://www.epa.gov/enforcement/united-parcel-service-inc-ups-settlement]. A second, larger action followed on October 19, 2022, when EPA announced a nationwide consent agreement resolving alleged hazardous waste regulation violations at 1,160 UPS facilities across 45 states and Puerto Rico [source: https://www.epa.gov/newsreleases/ups-settles-epa-correct-alleged-hazardous-waste-violations-nationwide].
What environmental disclosures appear in UPS's most recent SEC filings?
The 10-Q filed 2026-05-06 records immaterial contingencies for environmental remediation and related claims in Other current liabilities, with corresponding insurance recoveries in Accounts receivable. Additional charges and recoveries are characterized as reasonably possible but not reasonably estimable [source: https://www.sec.gov/Archives/edgar/data/1090727/000162828026031154/ups-20260331.htm].
What sustainability targets has UPS publicly stated?
UPS's 2021 ESG highlights document states carbon neutrality by 2050 and five interim targets: 40% alternative fuel in ground operations by 2025, 25% renewable electricity by 2025, 30% sustainable aviation fuel by 2035, a 50% CO2-per-package reduction by 2035 relative to a 2020 baseline, and 100% renewable electricity by 2035 [source: https://about.ups.com/content/dam/upsstories/assets/social-impact/2021-esg-highlights-brochure/en_en_2021SustainabilityBrochure_V15.pdf.pdf].
What community opposition history exists for distribution-center development in Norwalk?
A petition signed by more than 1,710 residents opposing a proposed Norden Place distribution center was filed with the Norwalk Zoning Commission on 2021-02-05 [source: https://www.norwalkct.gov/DocumentCenter/View/21566/NORDEN-6-20SP-OPPOSITION-PETITION-AS-OF-2-4-21]. Local reporting documents an East Norwalk Neighborhood Association rally on Strawberry Hill Avenue in early February 2021 [source: https://www.nancyonnorwalk.com/east-norwalk-mounts-powerful-opposition-to-proposed-norden-place-distribution-center/].
Sources
- EPA ECHO Exporter — facility-level data download — https://echo.epa.gov/files/echodownloads/echo_exporter.zip
- EPA — UPS Region 6 Settlement (June 16, 2021) — https://www.epa.gov/enforcement/united-parcel-service-inc-ups-settlement
- EPA — UPS Nationwide Hazardous Waste Settlement (October 19, 2022) — https://www.epa.gov/newsreleases/ups-settles-epa-correct-alleged-hazardous-waste-violations-nationwide
- EPA Archive — Connecticut Holding Company PCB Violations (2009) — https://www.epa.gov/archive/epapages/newsroom_archive/newsreleases/119691a4eea7dd1385257639006c539b.html
- SEC EDGAR — UPS 10-K filed 2026-02-17 — https://www.sec.gov/Archives/edgar/data/1090727/000162828026008432/ups-20251231.htm
- SEC EDGAR — UPS 10-Q filed 2026-05-06 — https://www.sec.gov/Archives/edgar/data/1090727/000162828026031154/ups-20260331.htm
- UPS — 2021 Sustainability ESG Highlights brochure — https://about.ups.com/content/dam/upsstories/assets/social-impact/2021-esg-highlights-brochure/en_en_2021SustainabilityBrochure_V15.pdf.pdf
- UPS Investor Relations — Sustainability — https://investors.ups.com/esg
- UPS — 2025 Sustainability and Community Impact Report — https://about.ups.com/gb/en/our-impact/ups-sustainability-and-community-impact-report.html
- Nancy on Norwalk — East Norwalk opposition to Norden Place distribution center (2021-02-05) — https://www.nancyonnorwalk.com/east-norwalk-mounts-powerful-opposition-to-proposed-norden-place-distribution-center/
- City of Norwalk — Norden Place opposition petition (1,710+ signatures) — https://www.norwalkct.gov/DocumentCenter/View/21566/NORDEN-6-20SP-OPPOSITION-PETITION-AS-OF-2-4-21
- City of Norwalk — EPA Cleanup Grant narrative (FY21) — https://www.norwalkct.gov/DocumentCenter/View/19728/Narrative_FY21-EPA-CleanUp-Grant_Norwalk
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